Participants must advise PIP Solutions Training Limited of a cancellation in writing.
If a participant does not advise of a cancellation in writing before the date of the course presentation, the full course fee will be payable.
If a participant cancels a booking 14 calendar days or more before the date of the course, 50% of the course fee will still be payable.
If a participant cancels a booking less than 14 calendar days before the date of the course,100% of the course fee will be payable.
All reimbursements will be subject to a £50 administration fee.
Places are transferable at the discretion of PIP Solutions Training Limited. Provision of evidence to justify any request may be required.
Agreed transfers can only be made once, where there is a suitable alternative to a course of the same title and where there are still places available.
Transfers requested up to 14 calendar days before the course will be free of charge. After that time, a £50 administration fee applies to course transfers under £500, while transfers for courses over £500 will incur a £100 administration fee.
If you can no longer attend a course date, you can nominate another person to attend the same course in your place. This will incur no charge.
PIP Solutions Training Limited has the right to cancel a training after acceptance of payment. If the event is postponed and a new date rescheduled, your booking will be automatically transferred.
Please note that all discounted courses bought during sale periods are non-refundable.
Please note that bookings paid through PayitMonthly are non-refundable and cannot be cancelled. If you are unable to attend your original course date, you may transfer your booking to an alternative date once (subject to availability). This is because your monthly payments are handled directly by PayitMonthly, and PIP Solutions Training Ltd do not hold or manage these funds.
PIP Solutions Training Ltd accepts no liability for any additional costs incurred by delegates in relation to in-person training courses, including but not limited to travel, accommodation, meals, or other incidental expenses.