Welcome to the PIP Solutions website. We hope you enjoy using our site. On this page, you can browse our privacy policy, find information on how we use cookies, and review the terms and conditions of using this site.
Throughout this page, the terms “PIP Solutions,” “us,” or “we” refer to the owner of the website. The term “you” refers to the user or viewer of our website.
Privacy and Security
Respecting your privacy and ensuring the confidentiality of your personal information is critical to us. Our Privacy Policy explains how we collect, safeguard, and use your data and is designed to ensure that we interact with you in accordance with your wishes and current data protection legislation, including the General Data Protection Regulation (GDPR) of May 2018.
Please note that this statement does not extend to websites linked to this website. You should refer to the privacy policies of any such websites for further details about their use of your personal information.
What Do We Mean by “Personal Information?”
“Personal information” refers to any information that identifies you, such as your name or email address. Any information that does not identify you is considered “non-personal information.”
General Use of Your Information
When Does PIP Solutions Receive Your Personal Information?
We collect personal information about you when you provide it to us. We only collect data relevant to the transactions you make with PIP Solutions.
How Will PIP Solutions Use Your Personal Data?
PIP Solutions will use your personal information for administrative purposes, such as answering your correspondence, keeping your records up to date, or implementing your instructions (e.g., ensuring you no longer receive marketing information if you ask us to stop sending it). We may also use your data for marketing purposes if you have given us permission to do so.
How Do We Use Personal Information Collected Before May 2018?
Our methods for collecting consent for marketing communications changed when the GDPR came into force. If you contacted us before May 2018 and agreed to receive marketing communication at that time, we may still have you registered as happy to receive these materials unless you opted out.
How Do We Keep Your Data Secure?
We take all necessary steps to ensure any information you provide to us online is safe, secure, and managed correctly. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic, and managerial safeguards.
How Long Will PIP Solutions Keep Your Personal Information?
We will retain your personal information only for as long as necessary. Once your data is no longer required, or if you request it, we will delete your information from our systems.
How Can You Control What We Send You or Update Your Personal Information?
We aim to keep your information accurate and ensure we communicate with you according to your preferences. You can inform us of changes to your details or adjust your communication preferences in a number of ways, as outlined on our contact page.
What Other Information Do We Gather?
In addition to the information provided directly by you, we also gather information indirectly. This data does not identify you personally but helps us analyse how our website is used, ensure it runs smoothly, and improve our online services.
How Can You Contact Us?
This website is owned and operated by:
PIP Solutions
Ground Floor Southway House, 29 Southway, Colchester, Essex, England, CO2 7BA
For questions about this privacy statement, website issues, or to report a technical error, please contact us using the options available on the contact page.
Changes to PIP Solutions’ Privacy Policy
We may update this Privacy Policy from time to time, so you should check it whenever you submit personal information to PIP Solutions. The date of the most recent revisions will be displayed on this page. If you do not agree to the changes, please refrain from using the PIP Solutions website to submit personal information. If material changes are made, we will notify users by placing a prominent notice on the website.
Cookie Information
The PIP Solutions website uses cookies to provide you with a better browsing experience. These cookies contain no personal information and help the site run smoothly. You can manage the cookies deployed on your system through the Customise Cookies page.
About Cookies on Our Website
A cookie is a small file of letters and numbers we place on your device to tailor your experience, either for a single session (“session cookie”) or for repeat visits (“persistent cookie”). We also use “analytical” cookies to recognise and count visits and track how users navigate our site. Some cookies are set by us, while others come from trusted third parties.
Are Cookies Safe?
Yes, cookies are safe and do not store personal details such as your address, date of birth, or payment information. Learn more about cookies at www.aboutcookies.org.
What If I Don’t Want Cookies?
If you prefer not to use cookies, you can change your browser settings or navigate away from the website. Note that some website features may not work without cookies.